Privacy Policy

Last updated: 16 August 2026

LITTLE SOAK LTD (“LittleSoak”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

Company Information
LITTLE SOAK LTD
Company Registration Number: 17238959
Registered Office: 266 Park Street, Luton, LU1 3HD
Registered in England and Wales
Email: info@littlesoak.online
Phone: 07572355283

Information We Collect

When you use our website or place an order, we may collect information including your name, billing and delivery address, email address, telephone number, order details, payment-related information, IP address, and information about how you use our website.

How We Use Your Information

We may use your personal information to process and fulfil orders, arrange delivery, provide customer support, communicate about your order, prevent fraud, maintain business and accounting records, improve our website and services, and comply with legal obligations.

We process personal information only where we have an appropriate lawful basis, including performing our contract with you, complying with legal obligations, pursuing legitimate business interests where appropriate, or obtaining your consent where required.

Payments

Payments may be processed by third-party payment providers. LittleSoak does not need to directly store complete payment-card details where payments are securely handled by the relevant payment provider.

Sharing Your Information

We may share information where necessary with service providers involved in operating our business, such as payment processors, delivery companies, website and hosting providers, IT/service providers, and professional advisers. We may also disclose information where required by law.

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies required for functions such as shopping carts, checkout and website security. Where consent is legally required for non-essential cookies, we will request it before using those cookies. ICO guidance states visitors should be informed about cookies and consent is generally required for cookies that are not strictly necessary.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, customer service, accounting, tax, fraud prevention and other legal or regulatory requirements.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including rights of access, correction, erasure, restriction, portability and objection. Where processing relies on consent, you may also withdraw that consent.

To exercise your rights, contact us at info@littlesoak.online.

You also have the right to raise concerns with the UK Information Commissioner’s Office (ICO).

Changes to This Privacy Policy

We may update this Privacy Policy when necessary. Any updated version will be published on this page with a revised “Last updated” date.

Contact Us

For privacy-related questions, contact:

LITTLE SOAK LTD
266 Park Street, Luton, LU1 3HD
Email: info@littlesoak.online
Phone: 07572355283

The ICO specifically expects privacy information to cover matters such as what data is processed, why, lawful basis, sharing, retention and individuals’ rights, so I’ve included those rather than using a generic two-paragraph policy.